Stone River eLearning – Crisis Management
“When written in Chinese, the word ‘crisis’ comprises two syllables. The first one represents the problem; the second one represents the opportunity.” – John F. Kennedy
Crisis management is as crucial as financial management, personnel management, etc., as it facilitates business continuity. Every company will suffer a mishap or disaster at some point. The inevitable public and government backlash received by a company after a crisis necessitate that you should be prepared to turn things around. For this, we will help you develop core management skills to:
Identify risk, evaluate situations, and respond correctly
Practice effectively with internal and external players, before, during, and after a crisis
Minimize organizational exposure to future crises
Become an ace crisis manager today. Register today!
Course Curriculum
Module One: Getting Started
Crisis Management (0:42)
Getting Started (1:07)
Module Two: Crisis
Crisis (3:53)
Crisis Case Study (0:49)
Module Two: Review Questions
Module Three: Workplace Violence
Workplace Violence (3:31)
Workplace Violence Case Study (0:36)
Module Three: Review Questions
Module Four: Myths
Myths (4:21)
Myths Case Study (0:50)
Module Four: Review Questions
Module Five: Escalation
Escalation (4:31)
Escalation Case Study (1:04)
Module Five: Review Questions
Module Six: Concerning Behaviors
Concerning Behaviours (3:51)
Concerning Behaviours Case Study (0:48)
Module Six: Review Questions
Module Seven: Domestic Violence Indicators
Domestic Violence Indicators (4:12)
Domestic Violence Indicators Case Study (0:46)
Module Seven: Review Questions
Module Eight: Triggers of Workplace Violence
Triggers of Workplace Violence (3:59)
Triggers of Workplace Violence Case Study (1:03)
Module Eight: Review Questions
Module Nine: Conflict Dangers
Conflict Dangers (3:56)
Conflict Dangers Case Study (0:57)
Module Nine: Review Questions
Module Ten: Response
Response (4:53)
Response Case Study (1:00)
Module Ten: Review Questions
Module Eleven: Strategies
Strategies (4:41)
Strategies Case Study (0:45)
Module Eleven: Review Questions
Closing (0:20)
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